GDPR Compliance
Last updated: 13.10.2026
1. WHAT IS GDPR?
The General Data Protection Regulation (GDPR) is a comprehensive data protection law of the European Union (EU) that came into effect on 25.05.2018; the United Kingdom applies the same rules as the UK GDPR. CODEGENIX LTD, which operates DataScope, is the controller of your personal data and applies these rights to everyone who uses the service.
2. OUR COMMITMENT TO GDPR
Data Protection
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Legal Compliance
We design our data processing to follow the GDPR's requirements and principles, and we review these policies whenever the product changes.
Privacy by Design
Privacy and data protection are built into our platform from the ground up. We consider data protection in every aspect of our service design and operation.
3. YOUR GDPR RIGHTS
Under GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request access to your personal data. We will provide you with a copy of all personal data we hold about you in a commonly used electronic format.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. We will make the correction promptly upon verification.
Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller without hindrance.
Right to Object
You have the right to object to our processing of your personal data where we are relying on legitimate interests as the legal basis for processing. This includes objecting to processing for direct marketing purposes.
Right to Restrict Processing
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Right to Withdraw Consent
Where we process your personal data based on consent, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
4. HOW TO EXERCISE YOUR GDPR RIGHTS
To exercise any of your GDPR rights, please follow these steps:
Step 1: Contact Us
Send an email to our support team at support@datascope.digital with your request. Please include:
- • Your full name and email address associated with your account
- • The specific right you wish to exercise
- • Any additional information relevant to your request
Step 2: Identity Verification
To protect your privacy, we will verify your identity before processing your request. We may ask you to provide additional information to confirm your identity.
Step 3: Response
We will respond to your request within 30 days. If we need additional time, we will inform you of the delay and the reasons for it. In complex cases, we may extend the response time by up to 60 additional days.
5. GDPR DATA PROTECTION PRINCIPLES
We adhere to the following GDPR data protection principles:
Lawfulness, Fairness, and Transparency
We process personal data lawfully, fairly, and in a transparent manner. We clearly inform you about how we collect and use your data.
Purpose Limitation
We collect personal data only for specified, explicit, and legitimate purposes, and do not process it in a manner incompatible with those purposes.
Data Minimization
We collect only the personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
Accuracy
We take reasonable steps to ensure that personal data is accurate and kept up to date. Inaccurate data is erased or rectified without delay.
Storage Limitation
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
Integrity and Confidentiality
We implement appropriate technical and organizational measures to ensure security of personal data, protecting against unauthorized or unlawful processing and accidental loss, destruction, or damage.
Accountability
We are responsible for and able to demonstrate compliance with all the above principles. We maintain records of our data processing activities and regularly review our compliance.
6. LEGAL BASIS FOR PROCESSING
We process your personal data under the following legal bases:
- • Consent: When you have given explicit consent for specific processing activities
- • Contract: When processing is necessary for the performance of a contract with you
- • Legal Obligation: When we need to comply with a legal obligation
- • Legitimate Interests: When processing is necessary for our legitimate interests, provided your rights do not override those interests
7. DATA TRANSFERS OUTSIDE THE EU
If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries deemed to have adequate data protection laws.
8. RIGHT TO LODGE A COMPLAINT
If you believe that we have not complied with GDPR or your data protection rights, you have the right to lodge a complaint with your local data protection authority - in the United Kingdom, the Information Commissioner's Office. For a list of data protection authorities in the EU, visit the European Data Protection Board's member list.
9. DATA PROTECTION CONTACT
For any data protection or GDPR question, contact us:
Company: CODEGENIX LTD
Company Number: 16808123
Registered Address: Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JF, United Kingdom
Email: support@datascope.digital
10. RELATED POLICIES
Please also review our related policies:
- • Privacy Policy - Detailed information about our data practices
- • Terms & Conditions - Full terms of service
- • Cookie Policy - How we use cookies and tracking technologies
Questions About GDPR?
If you have any questions about your GDPR rights or our data protection practices, please contact our support team at support@datascope.digital. We are committed to protecting your rights and will respond to your inquiries within 30 days.