Privacy Policy
Last updated: 13.10.2026
1. INTRODUCTION
DataScope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using DataScope, you agree to the collection and use of information in accordance with this policy.
The controller of your personal data is CODEGENIX LTD, which operates DataScope:
Company: CODEGENIX LTD
Company Number: 16808123
Registered Address: Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JF, United Kingdom
Email: support@datascope.digital
2. INFORMATION WE COLLECT
This is everything DataScope collects, when, and why. We do not ask for a password: you sign in with a one-time code sent to your email.
| What | When | Why |
|---|---|---|
| Name and email address | Sign-up and sign-in | To create your account and send your one-time sign-in codes |
| Company name and industry (optional) | Settings → Profile | To show on your profile |
| Data files you upload (CSV, Excel, JSON) and the instructions you write | Creating a project or assigning an expert | To run the analysis and expert review you asked for |
| Cardholder name, billing address and card details | Buying credits | Passed to our payment processor to take the payment and check fraud; we keep only the purchase record and at most the last four card digits |
| Purchase and credit history | Buying and spending credits | To keep your balance and records of payments |
| Name, email, company, inquiry type and message | Contact form | To reply to you |
| Name, email, phone, country, expertise, years of experience, LinkedIn URL and motivation | Expert application | To review your application and reply |
| IP address, country derived from it, browser and device information | Every visit | Security, refusing sign-ups from restricted countries, and running the site |
| Pages viewed and clicks | Only if you accept Analytics | To understand how DataScope is used and improve it |
3. HOW WE USE YOUR INFORMATION
We use the collected information for various purposes:
Service Delivery
- • Provide and maintain the DataScope platform
- • Process your data analysis requests
- • Manage your account and credits
- • Deliver customer support and respond to inquiries
Security and Fraud Prevention
- • Protect against fraudulent transactions and security threats
- • Monitor for suspicious activity
- • Enforce our Terms & Conditions
- • Comply with legal obligations
Analytics and Improvement
- • Analyze usage patterns to improve our services
- • Develop new features and functionality
- • Conduct research and statistical analysis
- • Optimize platform performance
Communication
- • Send you service-related notifications and updates
- • Respond to your comments, questions, and requests
- • Provide customer support
Legal Compliance
- • Meet legal and regulatory requirements
- • Respond to law enforcement requests
- • Protect our rights and property
- • Resolve disputes
4. YOUR PRIVACY RIGHTS
You have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of all personal data we hold about you. We will provide this information in a commonly used electronic format.
Right to Correction
You may request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Deletion
You may request that we delete your personal data. We will comply unless we have a legal obligation to retain the data or a legitimate reason for keeping it.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and to transmit that data to another service provider.
Right to Object
You may object to our processing of your personal data for direct marketing purposes or when we rely on legitimate interests as the legal basis for processing.
Right to Restrict Processing
You may request that we limit the ways in which we use your personal data.
How to Exercise Your Rights:
To exercise any of these rights, please contact us at support@datascope.digital. We will respond to your request within 30 days.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data:
Encryption
- • Stored data encrypted at rest by our database and storage providers
- • TLS encryption for data in transit
Access Controls
- • Role-based access control (RBAC)
- • Principle of least privilege
Monitoring
- • Automated alerts on suspicious sign-ups and payments
- • Platform-level protection from our hosting provider
6. DATA SHARING AND DISCLOSURE
What We DON'T Do
- • We never sell your personal data to third parties
- • We don't use your uploaded data to train AI models without explicit consent
- • We don't share data with advertisers for targeting purposes
- • We don't rent or lease your personal information
When We Share Data
We may share your information in the following circumstances:
- • Service Providers: We share data with trusted service providers who assist us in operating our platform (e.g., cloud hosting, payment processing). These providers are bound by strict confidentiality agreements.
- • AI model provider: the contents of the files you upload and the questions you ask are sent to an AI model provider to produce your analysis.
- • Email delivery provider: your email address and the messages we send you (sign-in codes and replies) pass through our email delivery provider.
- • Analytics provider: only if you accept Analytics cookies, page views and clicks are sent to our analytics provider.
- • Payment Processors: Your payment information is securely transmitted to our payment processor for transaction processing.
- • Legal Requirements: We may disclose your information when required by law, court order, or government regulation.
- • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- • With Your Consent: We may share your information with third parties when you give us explicit permission to do so.
7. DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- • Account data and uploaded files: kept for as long as your account is open, then deleted 30 days after it is closed
- • Financial records: records of payments are kept for 7 years where the law requires it
- • Contact messages and expert applications: kept while we handle them and deleted on request
- • Analytics data: anonymized and aggregated data may be retained indefinitely
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to improve your experience. For detailed information, please see our Cookie Policy.
9. INTERNATIONAL DATA TRANSFERS
Where your data is stored: DataScope's primary infrastructure, including our database and file storage, is hosted with a major cloud infrastructure provider, in the United States.
Your data may therefore be transferred to and processed in countries other than your country of residence - including the United States. We ensure that such transfers are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, for users in the UK and EU.
10. CHILDREN'S PRIVACY
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@datascope.digital.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. CONTACT INFORMATION
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Company: CODEGENIX LTD
Company Number: 16808123
Registered Address: Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, CF31 1JF, United Kingdom
Email: support@datascope.digital
13. RELATED POLICIES
Please also review our related policies:
- • Terms & Conditions - Full terms of service
- • Cookie Policy - How we use cookies
- • GDPR Compliance - European data protection rights
- • Refund Policy - Refund terms and process
Your Privacy Matters
We are committed to protecting your privacy and handling your data responsibly. If you have any questions or concerns, please don't hesitate to contact our support team at support@datascope.digital.